Privacy Policy

1. Introduction

The Workspace in Boone LLC ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on our website includes:

Personal Data You Provide:

• Contact Information: Name, email address, phone number, and mailing address when you contact us or express interest in membership
• Membership Information: Details provided in membership applications, including business information, payment details, and identification
• Communication Records: Any correspondence, inquiries, or feedback you send to us
• Payment Information: Billing and payment details necessary to process membership fees (processed securely through third-party payment processors)

Information Collected Automatically:

• Facility Access: Access logs, security footage, and entry/exit records (for security and safety purposes)
• Website Analytics: Browser type, IP address, pages visited, and time spent on our website
• Device Information: Device type, operating system, and unique device identifiers
• Cookies: Information collected through cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and manage your membership application and account
• Collect and process membership fees and payments
• Provide customer service and respond to your inquiries
• Send administrative, operational, and promotional communications
• Maintain security, prevent fraud, and protect our facilities
• Monitor and maintain facility safety through electronic surveillance
• Improve and optimize our website and services
• Comply with legal obligations and enforce our Membership Agreement
• Create aggregate, de-identified data for analytics and business purposes
• Send marketing communications (with your opt-in consent)

4. Facility Security & Surveillance

As outlined in our Membership Agreement, The Workspace uses electronic surveillance to protect members, property, and facilities. This may include:

• Security cameras in common areas and entry/exit points
• Access logs and electronic door locks
• Alarm systems and security monitoring

Surveillance is conducted for security and safety purposes only and is maintained in accordance with applicable privacy laws. Surveillance footage is retained for a limited period and is not shared with third parties except as required by law or for legitimate security investigations.

5. Disclosure of Your Information

We may disclose your information in the following circumstances:

Service Providers:

We may share information with third-party service providers who assist us in operating our website, processing payments, or managing our facilities (under confidentiality agreements).

Legal Requirements:

We may disclose your information if required by law, court order, or government request, or to protect our legal rights and the safety of our members and property.

Business Transfers:

If The Workspace is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

Consent:

We may disclose your information with your explicit consent for purposes you authorize.

6. Data Security

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, maintain records, and comply with legal obligations. Information may be retained for:

• Active Members: Duration of membership plus 7 years (for accounting and legal purposes)
• Inactive Members: 7 years from membership termination
• Security Footage: 30-90 days (standard retention period)
• Contact Inquiries: Until resolved or 1 year from last contact

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You may request a copy of the personal information we hold about you
• Right to Correction: You may request that we correct inaccurate or incomplete information
• Right to Deletion: You may request deletion of your personal information (subject to legal retention requirements)
• Right to Opt-Out: You may opt out of marketing communications at any time
• Right to Data Portability: You may request a copy of your information in a portable format

To exercise any of these rights, please contact us at members@theworkspaceboone.com.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of our website.

10. Third-Party Links

Our website may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your information.

11. Marketing Communications

With your consent, we may send you promotional emails, updates about our services, community events, and other marketing communications. You may opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us directly at members@theworkspaceboone.com
• Updating your communication preferences in your member account

12. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information and terminate the child's account.

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale or sharing of your personal information. To exercise these rights, please contact us at members@theworkspaceboone.com.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date at the top of this page. Your continued use of our website and services following such notification constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:

The Workspace in Boone LLC
Email: members@theworkspaceboone.com
Location: Boone, Iowa

16. Additional Information

Data Controller: The Workspace in Boone LLC is the data controller responsible for your personal information.

International Transfers: If you are located outside the United States, please note that your information will be transferred to, stored in, and processed in the United States, which may have different privacy laws.

Your Responsibility: You are responsible for keeping your membership account information and passwords confidential. You agree to notify us immediately of any unauthorized use of your account.